MurielAkahi.com is committed to safeguarding the wellbeing, dignity, and rights of all individuals who engage with our services — especially children, young people, and vulnerable adults. This policy outlines our approach to safeguarding across educational, coaching, and advisory contexts, including digital environments.

1. Scope

This policy applies to:

• All learners, clients, and visitors to MurielAkahi.com

• All staff, volunteers, and contractors involved in service delivery

• All services offered via the website, including life skills courses, coaching, and advisory support

2. Our Safeguarding Commitments

We are committed to:

• Creating safe, respectful, and inclusive spaces for learning and growth

• Preventing harm, exploitation, and abuse in all forms

• Responding promptly and appropriately to safeguarding concerns

• Complying with UK safeguarding legislation and best practice (e.g. Working Together to Safeguard Children, Keeping Children Safe in Education)

3. Safeguarding in Digital Learning

We take extra care to protect minors accessing online courses:

• Parental or guardian consent is required for learners under 13

• Interactive content is moderated or restricted to prevent misuse

• No public messaging, commenting, or peer-to-peer contact is permitted

• Staff are trained to identify and respond to online safeguarding risks

4. Identifying and Responding to Concerns

We recognise that safeguarding concerns may arise through:

• Disclosures made during coaching or learning

• Observations of distress, harmful behaviour, or inappropriate content

• Reports from learners, guardians, or third parties

All concerns are taken seriously and handled confidentially. We follow clear procedures for escalation, referral, and documentation.

5. Safeguarding Lead

Our Designated Safeguarding Lead is responsible for:

• Overseeing safeguarding policies and training

• Responding to concerns and coordinating referrals

• Ensuring compliance with legal and ethical standards

Contact: support@murielakahi.com

6. Confidentiality and Data Protection

We respect the privacy of all users. Safeguarding concerns may require us to share information with appropriate authorities or support services. We do so lawfully, proportionately, and with care.

7. Review and Updates

This policy is reviewed annually or in response to changes in law, services, or safeguarding practice. Updates will be published on this page and, where appropriate, communicated directly.

Last updated: 11 October 2025