MurielAkahi.com is committed to protecting the privacy of all users — including children, young people, and adults — across our educational, coaching, and advisory services. This policy explains how we collect, use, and protect your personal data.

1. Who We Are

MurielAkahi.com is a secure platform offering life skills education, personal development, and professional services. We are based in the United Kingdom and comply with UK GDPR and the Data Protection Act 2018.

2. What We Collect

We may collect the following personal data when you use our site or services:

• Name, age, email address, and contact details

• Intake forms or questionnaires (if applicable)

• Coaching or advisory session notes (with consent)

• Device and browser data (via Squarespace analytics)

• Consent records (especially for minors)

3. Children and Young People

We take extra care when working with users under 18.

• For users under 13, we require verified parental or guardian consent

• We do not use children’s data for marketing, profiling, or behavioural tracking

• All content and communication are moderated for safety and age-appropriateness

4. How We Use Your Data

We use personal data to:

• Deliver secure and personalised services

• Respond to safeguarding concerns

• Communicate with users and guardians (where appropriate)

• Meet legal and contractual obligations

We do not sell or share your data with third parties for marketing.

5. Legal Basis for Processing

We process data based on:

• Consent (e.g. course sign-up, coaching intake)

• Contractual necessity (e.g. delivering paid services)

• Legal obligation (e.g. safeguarding disclosures)

• Legitimate interest (e.g. improving site usability)

6. Your Rights

You have the right to:

• Access your personal data

• Correct or delete inaccurate data

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact: support@murielakahi.com

7. Data Security

We use secure hosting (Squarespace), encrypted connections, and access controls to protect your data. Staff and contractors are trained in data protection and safeguarding.

8. Retention

We retain data only as long as necessary for service delivery, legal compliance, or safeguarding. Coaching notes and learner records are reviewed annually for relevance and deletion.

9. Changes to This Policy

We may update this policy to reflect changes in law or services. Significant updates will be posted on this page and, where appropriate, communicated directly.

Last updated: 11 October 2025